You have the choice to opt-out of marketing newsletters. To unsubscribe from marketing emails, simply select the "Unsubscribe" option at the bottom of every email. You will be removed from our email list. To edit or delete any of your personal information, please email firstname.lastname@example.org or call our Customer Service team at 1-888-332-7745, Mon-Fri from 8:30am to 5pm (EST). You may also contact us by mail at:
Attn: Director of Customer Service
131 Battery Street
Burlington, VT 05401
When writing, please include your first and last name, full mailing address and email address.
To avoid receiving electronic cookies when visiting our website, you can either turn off the cookie function on your internet browser or have it warn you before cookies are collected. To do so, adjust your browser settings. (See additional notes under "Information We Collect")
INFORMATION WE COLLECT AND HOW WE USE IT
When you visit our website, it automatically records your IP address and browser activity. This information allows our site to recognize you, without requiring that you log in each time you visit. We use it to customize each page's content to your individual shopping experience to make our website easier and more enjoyable to use.
If you also decide to join our mailing list, use our chat rooms or place an order, you choose to provide us with your name, email address, billing and mailing addresses, credit card information, phone number and etc. This information is used to process purchases, confirm orders, send tracking info, ensure delivery and respond to inquiries. We also use it to send catalogs, emails, coupons and other information via email and mail.
To collect this information, our site uses two types of cookies (small data files, which are stored in your device through your internet browser): transient cookies, which recognize a site user within each visit, providing services like shopping carts and recently viewed items, and persistent cookies, which remain on the hard drive of your device and identify you from visit to visit. To avoid receiving these cookies, you can turn off the cookie function on your internet browser or have it warn you before cookies are collected. To do so, adjust your browser settings. However, please note that, by refusing cookies, you may limit or inhibit the functioning of our site and other sites like it.
April Cornell may contract with third parties who provide services to our company, such as email databases, internet marketing or site performance monitoring. We may share your personal information (such as your name, email address, mailing and billing addresses and etc) as well as your order transaction details with one of these third party advertising partners or their service providers. We share this information in order to deliver banner advertisements and other advertising efforts that are personally tailored to your interests. Our advertising partners also value your privacy and ensure that all personal information is made anonymous. We prohibit these companies from using your information for their own marketing purposes or from sharing your information with anyone other than April Cornell.
We will not sell or rent your email address, nor will we exchange our customers' addresses with other marketing partners. To prevent unauthorized access to your data, we have put in place appropriate physical, electronic and managerial procedures. We use a minimum 128-bit Secure Sockets Layering (SSLv3), verified by COMODO CA Ltd, to encrypt your personal credit information, including your credit card number, before it travels over the internet. After encryption, your credit card information is legible only to specific systems that have access to the associated decryption key. This is the industry standard for secure online transactions.