April Cornell Online Return Policy
Not delighted with your purchase? No worries! Returns may be made on merchandise that is unused, unwashed, in original condition with tags attached, within 30 days of receipt with packing list or copy of order confirmation. Current Season merchandise may be returned for a full refund of the purchase price to the original form of payment used. Attic items may be returned for online store credit only. Footwear must be returned with the original box, shipped in a separate box. No returns will be accepted for Final Sale items. We reserve the right to refuse or limit returns or exchanges. Original shipping fees are non-refundable. Return shipping is at customer’s expense. Please allow 2-3 weeks for your return to be processed after received.
- If merchandise is damaged or has a perceived quality issue, call or email us pictures of the issue to be reviewed at customerservice@aprilcornell.com before sending your return
- Ship your return using the carrier of your choice - we encourage using a traceable and insurable shipping method
Returning a Gift? (awe, someone was thinking of you!)
Indicate on the return form that you received the item as a gift and include the name of the original purchaser and your email. Gift returns are eligible for online credit only. Credit will be emailed.April Cornell Returns
180 Flynn Avenue Bldg 3
Burlington, VT 05401
Need to Make an Exchange?
Phone Exchanges may be made by calling Customer Care at 1.888.332.7745 before sending back the item you wish to return. You pay for your new item(s) and we’ll ship your exchange order for free via Lowest Cost method only. Your return will be refunded/credited separately after we receive and process the items.
*We no longer accept written exchange requests
Still have questions?
Our Customer Care Department is happy to assist you!
1.888.332.7745 M-F from 8:30am to 5:30pm EST
customerservice@aprilcornell.com
*Our prepaid UPS return label link is temporarily unavailable